Durham Cleaning
Last updated: February 1, 2026
1. Who we are
Durham Cleaning (“we”, “us”, “our”) provides cleaning services in the UK.
Contact details:
Business name: Komplet Service Ltd
Address: 128 City Road
Email: contact@durhamcleaning.co.uk
Phone: [phone]
2. What data we collect
We may collect:
- Name
- Address where cleaning is provided
- Email address
- Phone number
- Booking details
- Payment information (usually via third-party providers)
- Website usage data (IP address, browser, pages visited)
3. How we collect data
We collect data when you:
- Fill in contact or booking forms
- Contact us by phone, email, or social media
- Use our website (cookies and analytics)
4. Why we use your data
We use personal data to:
- Provide cleaning services
- Respond to enquiries
- Manage bookings and payments
- Send service updates
- Improve our website and services
- Meet legal obligations
5. Legal basis
We process data under UK GDPR based on:
- Contract (to deliver services)
- Legitimate interests (running and improving our business)
- Consent (for marketing, where applicable)
- Legal obligations
6. Sharing your data
We may share data with:
- Payment processors
- IT and website providers
- Accountants or legal advisors
- Authorities if legally required
We do not sell personal data.
7. Data storage and security
We take reasonable steps to keep data secure and limit access to those who need it.
We keep data only as long as necessary for business or legal reasons.
8. Your rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Withdraw consent (where applicable)
To exercise rights, contact us at [email].
You can also complain to the UK Information Commissioner’s Office (ICO).
9. Cookies
Our website may use cookies for:
- Basic site functionality
- Analytics
- Marketing
You can control cookies via your browser or cookie banner.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on our website.